Customers FAQs

Can I collect the canvas on my own to shorten the delivery time?

Our apologies. As our canvases are shipped directly from our overseas warehouse, the shipping time will be the same even if you choose to collect it on your own.

I am unable to drill holes on my wall, can I use 3M photo stripes to hang the canvas?

Yes! You can safely use 3M photo stripes to hang your canvases. Please take note the weight of the canvas below to determine which type of photo stripes to purchase.
Per Piece Stretch Frame Floater Frame Aluminium Frame
30x40cm 0.41kg 0.8kg 1kg
40x60cm 0.65kg 1.5kg 1.9kg
50x70cm  0.81kg 2.1kg 2.8kg
60x80cm 1.16kg 2.6kg 3.3kg

What if I received a damaged canvas?

Oh no! That rarely happen but if it do, please contact us via Whatsapp or email immediately and we will sent a replacement set to you ASAP.

Will the canvas be difficult to maintain?

Not at all! Simply use a feather duster or linen cloth to wipe off the dust on surface of the print and you are good to go!

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