FAQs

FAQs

Where is Canva Home based?
Canva Home is based in the United States.

Where do you ship?
We ship to the United States only. Shipping is free to the contiguous US.

How can I contact you?
Email support@canvahome.com
Monday–Friday, 9am–6pm
Instagram: @officialcanvahome
Facebook: Canva Home

How are orders shipped?
UPS, FedEx, or USPS, depending on the item and destination.

How long does delivery take?
Orders ship in 1–2 business days. Most orders arrive in 2–7 business days from the order date; some items take 3–10 business days.
A tracking number is emailed as soon as your order ships.

Returns
We offer 30-day returns. See the refund policy for how to start a return.